The Directives indicate to us the topics that must be treated in the manual. Companies that use only Directives to draw up manuals are confronted with a cruder reality: the manual is unusable even if it deals with all the topics required by the directives.
Calls to technical assistance increase, consumer groups raise the yellow card, nobody uses the manual. Its maintenance is difficult and you always have to make compromises with the editing tool, the update times and the translation costs are out of control.
What are the causes? Why are seemingly compliant manuals judged abroad illegible?
What are the expectations of users abroad? What are the real reasons for increasing costs? How will digitalization and industry 4.0 put the current drafting processes in crisis? What does “technical communication” mean and what are the skills required of a technical communicator?
The seminar, organized in collaboration with Writec, a company adhering to the Endorsed Suppliers Network, aims to deepen the basics of technical communication with regards to the design and drafting of instruction manuals.
Technical documentation managers, technical writers in the mechanical, electronic and software fields.